Volkswagen Golf GTE review

Category: Hybrid car

Section: Interior

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Volkswagen GTE 2020 dashboard
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Interior

The interior layout, fit and finish

The Golf GTE comes with a figure-hugging driver’s seat that locks you in place when cornering hard. It’s manually adjustable for height and lumbar support, and complemented by an adjustable steering wheel. Along with pedals that are placed perfectly in front of you, you should feel right at home from the off. 

Visibility isn't a problem. The GTE has a large windscreen and side windows, plus relatively slim front pillars. The rear pillars are a bit chunky, but, given that all GTE’s come with front and rear parking sensors as standard, you shouldn’t find that too much of an issue. We’d recommend the optional rear-view camera, because it’s not a massive premium and helps out when reversing. Adaptive Matrix LED headlights and LED front fog lights are included and make night-time driving an easier and safer experience. 

What we dislike is the dashboard layout, which has no physical buttons. Instead, you get silly touch-sensitive controls for the lights and a few other features, plus touch-sensitive sliders to adjust the interior temperature and volume. Boy, does that make the GTE needlessly diverting to operate on the move, because you have to take your eyes off the road to use them. Many of its rivals, from the Kia Xceed PHEV to the Mercedes A250e, come with proper buttons, which are so much easier to operate. There aren’t even any physical buttons on its steering wheel – just more touch-sensitive buttons that are equally as fiddly. 

And then there’s the infotainment touchscreen. The system’s software was clearly designed to look good above being intuitive, so you find features buried in locations that make absolutely no sense. And even when you find what you want, the software is as responsive as a dead slug much of the time, and prone to crashing. The Xceed PHEV and the A250e have much better systems, and from our experience, the Seat Leon’s infotainment, which uses similar hardware to the Golf’s but different software, is also better.

If you think the Golf’s optional natural speech voice control system will rescue you, it won’t. Firstly, it’s a very expensive option, and secondly, it's hit and miss at the best of times and won't understand a thing if your kids are playing war games in the back. On the plus side, the 10.0in screen is mounted high up and it’s high definition, while Apple CarPlay and Android Auto phone integration are standard, along with wireless phone charging, a DAB radio, Bluetooth and sat-nav.

The interior quality is another slight bugbear. It's barely any better than the Leon’s and certainly not up to the high standards laid down by previous Golfs, with a lot more cheaper-feeling plastics scattered liberally about. However, it’s better than the Xceed’s, and while the A250e is a lot more exciting to look at, that car isn’t all that robust in places.

For a more detailed look at the Volkswagen Golf’s interior, check out our main Golf review.

Volkswagen GTE 2020 dashboard

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