The interior layout, fit and finish
One of Volkswagen’s main aims for the Crafter was to reduce stress on the driver. That means reducing noise, with a more refined engine and improved sound deadening, but also making the interior a better place to spend time.
There’s a much greater emphasis on ergonomics, too, with a particularly comfortable driver’s seat, and there's more usable space. There are three open areas above the dashboard with two cupholders, while the dashboard itself is split horizontally, with cup-sized storage sections for the driver and passenger.