Ford's B-Max may not have styling that sets the world alight, but it partly makes up for that with good reliability. Only 17% of cars suffered faults and, while they spanned both minor and more serious issues, including the Quickclear screen and the steering system, all were fixed under warranty.
Its big brother, the C-Max, is almost as robust, according to owners; 18% of cars had faults. These were mostly non-engine electrical problems that were minor enough to keep cars driveable. The majority of cars were put right fairly swiftly for free.
Volkswagen’s Golf SV isn’t quite as bulletproof; 23% of owners told us about a fault. However, the areas affected weren’t too serious and all cars were fixed under warranty in less than a week.
Just over 35% of Mercedes-Benz B-Class owners reported faults. They encompassed important areas – such as engine, engine electrics and gearbox/clutch – that rendered the cars undriveable and took more than a week to put right.
Electrical issues affected the Citroën C4 Picasso and Grand C4 Picasso; 37% of cars had problems. Of those, 22% were non-engine electrical faults relating to areas such as air-con. The fairly high proportion of suspension faults (15%) is also a concern, along with the small percentage of repair bills that exceed £1500.
Volkswagen’s Touran isn’t susceptible to a lot of faults; only 20% of cars had problems. However, its service departments took more than a week to fix 75% of cars, even if work was carried out under warranty.
Reliability for MPVs aged 0-3yrs
|Rank||Make and model||Score|
|1||Ford B-Max (2012-present)||91.6%|
|2||Ford C-Max (2010-present)||90.0%|
|3||Volkswagen Golf SV (2014-present)||83.2%|
|4||Seat Alhambra diesel (2010-present)||78.4%|
|5||Volkswagen Touran diesel (2015-present)||65.2%|
|6||Citroën C4/Grand C4 Picasso diesel (2013-present)||56.8%|
|7||Mercedes-Benz B-Class (2012-present)||46.2%|