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What Car? Electric Car Charging Survey

Tell us what you think of Britain’s public car charging companies and home charging networks so we can reveal the best and worst...

What Car Electric Car Charging Survey header

As more people switch to electric cars, it’s vital that there’s the right infrastructure to charge them up quickly and easily. After all, only a quarter of drivers in the UK have access to a drive to allow them to do home charging so a growing number of people will rely on the public car-charging network.

The good news is that the number of public charging points is increasing every day. There are currently more than 42,000 in around 15,500 locations.

The cost of charging up varies greatly between providers, though, as does the speed at which units will replenish batteries. Many charging providers also require customers to download an app or register online before they can use a charge point. 

Audi E-tron charging

To help you choose the best public charger, we launched the What Car? EV Public Charger Survey six months ago. You can see the results of the first survey in our Electric Car Charging Network comparison feature.

The UK's public charging network is constantly evolving, so we're running the survey again to check up on any progress and improvements companies have made.

So, if you’ve used a public charger recently, we want to know if it was easy to use, good value for money and in good working order or broken, plus whether the whole process was overly complicated. 

This time round, we also want to hear about your experiences with getting home chargers installed and using them. Did you have a long wait for your charger to be fitted, and has it performed perfectly since then? We'd love to hear all about it. 

We’ll use the information you give us to rate public charging companies and the firms that operate home chargers, so you can be confident that you're picking the best provider.

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Next: Complete the What Car? Electric Car Charging Survey >>