Used Volkswagen Arteon 2017-2024 reliability review

What should I look for in a used Volkswagen Arteon?

When viewing a used car, always follow our used car buying checklist.

It’s worth bearing in mind that the Arteon has slim windows that can make visibility a problem, and while parking sensors are standard, it might still be worthwhile checking the bumpers for scrapes.

While you’re at it, make sure those big wheels (even the least expensive Arteons had 18in alloys) aren’t too scuffed. Minor grazes aren’t too much of a problem, but bigger knocks could signify a heavy clonk against a kerb, which could have bent or worn suspension components you can’t see.

Is a used Volkswagen Arteon reliable?

The VW Arteon has had some issues in the past when it comes to reliability. However, in our 2024 What Car? Reliability Survey, it ranked eighth out of 13 cars in the coupé, convertible and sports cars class. Its reliability score of 92.7% is a great improvement on previous years.

Issues affected 32% of Arteon cars reported on for our survey, with the sat-nav/infotainment system playing up in 27% of those. Although Volkswagen covered the cost of 82% of remedial work, 9% of owners had to find more than £1500 to have their cars put right. Around a third of the affected cars were off the road for more than a week.

As a car brand, VW ranked 18th out of 31 manufacturers featured. Its overall reliability score of 90.5% is okay at best, with it bettering Audi and Vauxhall's efforts but falling far short of BMW, Hyundai and Kia.

Used Volkswagen Arteon reliability: the owners' view

As part of our annual Reliability Survey, What Car? readers said the Volkswagen Arteon, in both petrol and diesel forms from 2017 onwards, has had a mixed record for reliability.

Several owners reported persistent issues with warning lights appearing without clear cause, and some experienced electrical gremlins, including problems with sensors and the infotainment system. A few diesel owners highlighted problems with the AdBlue system and emissions-related faults, which required repeat visits to the dealer.

Feedback on Volkswagen’s dealer network was similarly varied. While some drivers praised efficient and courteous service, others expressed frustration over delays in diagnosing faults and long wait times for replacement parts. One reader mentioned a minor issue taking over three weeks to resolve. A handful also commented that costs for out-of-warranty repairs were higher than expected. While not all owners encountered problems, the number of reports raises questions about long-term dependability and dealer consistency.