Least reliable family SUVs
Family SUVs might be bought for their style and practicality, but they also need to be robust enough to withstand the rigours of daily life. So, which are the most and least reliable?...
The three least reliable family SUVs
3. Jaguar E-Pace (2017-present)
Reliability rating 88.4%
E-Pace owners reported that 22% of their cars had suffered a fault, with the engine and its electrical components being the main culprits. There were also issues with non-engine electrical systems, including the air-con and infotainment, and some problems with the brakes, gearbox/clutch and fuel system. Although two-thirds of the afflicted cars could still be driven, a third languished in the garage for more than a week. While 93% of repairs were done for free, a small percentage of owners paid up to £750.
Reliability rating 87.0%
Few of the cars we were told about had a higher proportion of faults than the Qashqai, with 40% of them going wrong. The battery and non-engine electrical systems caused the most problems, followed by the brakes, exhaust and interior trim. Most of the stricken cars could still be driven, but more than a quarter spent a week or longer in the garage. On the bright side, four out of five of them were fixed for free and no repair bills topped £300.
Reliability rating 82.8%
What went wrong? Bodywork 12%, brakes 12%, engine electrics 8%, non-engine electrics 8%, air-con 6%, engine 6%, battery 2%, fuel system 2%, infotainment/sat-nav 2%, suspension 2%
The original Evoque isn’t ageing well, with owners telling us 35% of their cars have gone wrong in the past year. Around a quarter were rendered undriveable and more than a third took more than a week to put right. While 95% of the remedial work was done for free, a small percentage of repair bills ranged from £300 to more than £1500.
Owner’s view “Reliability has been atrocious; I’ve had problems with oil dilution into the engine and particulate filter failure with no warning”
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