Used Genesis GV60 2022-present reliability

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There are currently four recalls listed for the Genesis GV60. To check whether any have impacted a car, you can contact your Genesis Personal Assistant or Genesis customer support. You will not need to pay for anything involving the recall.

Reason for recall

Temporary parking brake release is possible when an instantaneous error occurs in the sensing signal.

How the manufacturer will repair: A software update will be applied to each affected vehicle to correct the issue.

Number of affected vehicles: 139

Date of recall: 25/07/2022

Reason for recall

The rear driveshafts could fail causing a loss of drive.

How the manufacturer will repair: New replacement rear driveshafts will be fitted as a countermeasure to this issue on affected vehicles.

Number of affected vehicles: 576

Date of recall: 17/07/2023

Reason for recall

Front seat pre-tensioners may malfunction.

How the manufacturer will repair: Install anti-separation protection caps to affected pre-tensioners.

Number of affected vehicles: 925

Date of recall: 21/08/2023

Reason for recall

On affected vehicles, the Integrated Charging Control Unit (ICCU) may be come defective and stop charging the 12v battery. This can result in the vehicle entering a failsafe driving mode

How the manufacturer will repair: On all affected vehicles update the ICCU software and check and replace if necessary the ICCU and fuse.

Number of affected vehicles: 1724

Date of recall: 22/07/2024

The GV60 finished in 18th place out of 27 cars in the electric SUV category of our latest What Car? Reliability Survey, with a score of 87.3%. That’s not as good as the Tesla Model Y, which came third in the survey with a score of 97.1%, but it was significantly better than the VW ID 4, which came last with a score of 79.6%.

Genesis as a brand didn’t feature in the manufacturer section of our survey, but Hyundai and Kia – Genesis’s sister brands – did, finishing in 14th and eighth place respectively. That’s below BMW and Tesla, but above Audi, Volkswagen and Mercedes.

Used Genesis GV60 reliability: the owners’ view

According to our latest What Car? Reliability Survey, the Genesis GV60 has a mixed record for dependability, with a significant divide in owner experience. Several readers praised the car as "near flawless" even after two years of ownership, enjoying a peaceful time with their car. However, others reported serious reliability issues involving the car breaking down due to a charging fault linked to the 12V battery not charging, which they described as a major concern.

Faults also extended to software and electrical glitches. One owner reported that a system update, intended to add wireless phone connectivity, "borked the remote software," preventing them from sending remote commands or receiving alerts. The car was also subject to a safety recall for rear drive shafts, requiring a trip to the service network.

On a more positive note, the brand's unique dealer service model, which involves a personal assistant arranging for the car to be collected and returned with a loaner vehicle, was often cited as a major strength. However, the quality of this service varied, with one reader noting it had "taken a nosedive" and resulted in long waiting times for the month-long repair of their charging fault.

Check out the most reliable electric SUVs here.

Check out the full list of brands here.

If you would like to see the full reliability list, head to the What Car? Reliability Survey pages for more information.