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2017 What Car? Reliability Survey

In our 2017 Reliability Survey, we asked more than 14,200 people to tell us about any faults their cars have suffered during the past year. These are the results for large SUVs aged 0-3yrs

Words By Claire Evans

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Mitsubishi Outlander

Large SUVs

Less than 10% of Outlanders suffered a fault; the areas affected were bodywork, brakes, engine electrics and non-engine electrics, all in equal measure. Almost 75% of cars were fixed in less than a day and all were fixed for free in less than a week.

The Porsche Cayenne is only marginally behind the Outlander, with 14% of vehicles encountering a fault. All problems were sorted out for free and in less than a day, too.

The Touareg is built alongside the Cayenne, so it’s no surprise that the Volkswagen version of this large SUV is almost as dependable. Less than 16% of cars had faults and all were minor things that took less than a week to fix. The Touareg lost points compared with the Cayenne because not all the work was carried out in less than a day.

Worryingly, 60% of Range Rover Sport diesels had problems. They spanned a wide range of areas, the most serious of which were the gearbox, drivetrain, engine and suspension. Not all cars were fixed under warranty and some were off the road for more than a week.

Only just ahead is the Volvo XC90, with 53% of owners reporting faults. Owners had non-engine electrical and software system issues that were not always remedied on the first visit to the garage. All repair work was carried out under warranty, though.

More than 40% of Land Rover Discovery Sport diesels had faults, mostly relating to bodywork and interior trim, and there were also some engine and non-engine electrical issues. All cars were fixed for free, though, and most were back on the road in less than a week.

Reliability for large SUVs aged 0-3yrs

Rank Make and model Score
1 Mitsubishi Outlander (2012-present) 91.2%
2 Porsche Cayenne (2010-present) 90.1%
3 Volkswagen Touareg diesel (2010-present) 87.1%
4 Honda CR-V (2012-present) 83.4%
5 Toyota RAV4 diesel (2013-present) 82.3%
6 Subaru Forester (2013-present) 81.8%
7 Skoda Kodiaq (2017-present) 79.6%
8 Porsche Macan petrol (2014-present) 79.4%
9 Mercedes-Benz GLC diesel (2015-present) 79.0%
10 Mazda CX-5 diesel (2012-2017) 78.0%
-11 BMW X5 diesel (2013-present) 76.9%
=11 BMW X3 (2010-present) 76.9%
13 Land Rover Freelander 2 2010-2014) 76.2%
14 Hyundai Santa Fe (2012-2015) 76.0%
15 Kia Sorento (2015-present) 71.8%
16 Jaguar F-Pace (2016-present) 70.7%
17 Audi Q5 (2008-2016) 68.1%
18 Kia Sorento (2010-2014) 67.3%
19 Nissan X-Trail (2014-present) 66.5%
20 Porsche Macan diesel (2014-present) 64.0%
21 Volvo XC60 (2008-2017) 63.6%
22 Range Rover diesel (2013-present) 55.8%
23 Land Rover Discovery diesel (2013-2016) 54.2%
24 Range Rover Evoque diesel (2011-present) 52.0%
25 Land Rover Discovery Sport diesel (2015-present) 43.8%
26 Volvo XC90 (2015-present) 22.6%
27 Range Rover Sport diesel (2013-present) 14.5%

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