Tuesday, September 21

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Our live Q&A session with our special guests from the Government-backed consumer rights organisation, Consumer Direct, has now finished.

Today's experts:
Along with the usual panel of What Car? experts for our lunchtime question and answer session, we were joined by Michele Shambrook, operations manager at the Office of Fair Trading, and her Consumer Direct colleague Sam Tappenden.
β€’ Iain Reid: producer
β€’ Steve Fowler: what Car? editor-in-chief
β€’ Matt Sanger: What Car? used car editor
β€’ Consumer Direct: Michele Shambrook & Sam Tappenden
Q&A replay
See the whole Q&A replay below.
What Car? live Q&A special with Consumer Direct