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Van of the Year 2021: Best Approved Used Van Scheme

Quality stock, brilliant customer service and a host of reassuring add-ons from a warranty to free insurance help make Mercedes' Approved used scheme the best in the business...

Van Awards - Best Approved Used Scheme (new logo)

WINNER: Best Approved Used Van Scheme


Time and again we hear it from customers: the Mercedes Approved Used scheme is a cut above anything on offer from the opposition, offering a wide selection of high-quality vans, superb salespeople and strong support should anything go wrong. 

The standout feature is the quality of the stock, boosted by the inherent build quality of the vans in the first place, but also helped by the numbers that are taken on and then returned by highly reputable fleet companies. Generally speaking, delivery or supermarket giants maintain their vehicles well, monitor their drivers fastidiously and incentivize good habits, meaning their used models are among the most sought after.

Mercedes-Benz Sprinter parked

Adding to that in-built advantage, Mercedes also insists that all its Approved Used vans have a full service history and gives them an additional 24-month warranty, whereas many rival schemes only come with 12 months’ cover or the balance of any remaining factory warranty. It also adds in more peace of mind for buyers by offering 24/7 roadside assistance as standard.

Nor does it end there: shorter-term incentives are also thrown in to help the new owner get under way. As standard, you receive a week’s worth of free insurance to get moving, a promise that no servicing will be required in the first six months of ownership and a no-quibble returns policy that allows you to change your mind within 10 days.

Little wonder that customers are so happy and Mercedes has built such a formidable reputation around its Approved Used van scheme.

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