Volkswagen Caddy review

Category: Small Van

Section: Interior

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Volkswagen Caddy 2021 dashboard
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Interior

The interior layout, fit and finish

The Volkswagen Caddy Cargo’s interior looks thoroughly modern and is packed with technology. All models get some form of central screen, whether it's the standard 6.5in unit on Commerce and Commerce Plus trims (this can be upgraded to an 8.3in screen for a reasonable price) or the full 10.0in touchscreen on Commerce Pro models. While the 6.5in touchscreen is sufficient for choosing music and making phone calls, the crystal-clear 10.0in screen is an eye-catching carry-over from the Golf.

As with the passenger car, you also get an ‘eSIM’ that enables wi-fi and emergency calling as well as the ‘We Connect’ app for vehicle reports, breakdown calls and service planning. It ensures the Caddy is a truly connected van, and an even more advanced services package called We Connect Plus (standard on all Caddys with sat-nav) enables anti-theft warnings in the event of a break-in attempt, as well as media streaming, live traffic information and a parking position finder.

However, despite its impressive looks, the 10.0in screen is far from faultless: the menus are very confusingly arranged and, to make matters worse, there are no physical shortcut buttons to take you quickly from one feature to the next. Even changing the volume of the radio can be quite fiddly, especially when you consider that this is a working vehicle and might require occupants to be wearing gloves (or have dirty hands to muddy the touchscreen and sensitive slide controls).

Infotainment niggles aside, it’s a really modern and smart interior, and you get the sense that you are sitting in a vehicle of quality. It even has USB-C connectors, and there’s the option of adding wireless phone charging and a wireless connection to Apple CarPlay

In terms of the driving position, there’s plenty of reach and rake adjustment for the steering wheel and a reasonable range of movement for the seat, so finding a comfortable position is relatively easy. Commerce Plus and Pro vans get a driver’s armrest and electrically adjustable lumbar support to make longer journeys more comfortable. 

To help relieve parking worries, Volkswagen Caddy Cargo Commerce Plus models come with rear parking sensors, with Pro models adding front parking sensors. A rear-view camera is on the options list, as is a system called Park Assist that will steer the van into a parking space for you.

Volkswagen Caddy 2021 dashboard

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