As with the VW Caravelle, the V-Class manages to pull off the transformation from van into business-class transport more successfully than the cheaper Ford Tourneo. Standard Nappa leather seat trim and lashings of chrome dotted around, along with faux leather across the dashboard, make it look and feel pleasingly smart. Because the switchgear is borrowed from Mercedes’ passenger cars, the buttons feels suitably substantial as well.
Everything feels logically arranged making it easy to use, although that doesn’t extend to the confusing menus of the infotainment system. At least its high-mounted screen is clear and easy to see.
You sit up high in the driver’s seat, which offers an excellent view of the road ahead. Deep side windows and large door mirrors also mean you can see easily what’s coming up alongside. The view behind isn’t quite as good because the third row of seats hinders your vision through the rear screen; mind you, as all models come with parking sensors (front and rear) plus a reversing camera, this isn’t too much of an issue.
The captain’s style driver’s seat with its folding armrest feels comfortable to sit on but doesn’t provide much side support when cornering. Nevertheless, along with the steering wheel it offers plenty of adjustment, so it shouldn’t take you long to find a driving position that fits.