Mazda CX-5 review

Jinba Ittai is a Japanese phrase that represents the unity of rider and horse. It’s also an ideology that inspires Mazda, and supposedly the secret sauce that’s made the Mazda CX-5 the brand’s best selling car in the UK. 

You’d think then, given just how important the CX-5 is to the brand, that it’d take no risks with the third-generation version of the car, but that isn’t the case. You see, Mazda has made some fairly controversial changes inside the new CX-5, including removing all of the physical controls that made it so great.

Mazda CX-5 video review

But with most of its rivals having gone the same way, do these changes take the CX-5 to the next level or will it fall foul of its many rival family SUVs, a list that contains the Citroën C5 Aircross, Honda CR-V, Kia Sportage, Nissan Qashqai and Renault Symbioz.

In this review, we’re going to find out exactly how good the latest Mazda CX-5 is, testing it in all the key areas, from performance and handling to practicality and costs. 

What’s new?

- July 2025: Third generation Mazda CX-5 revealed
- January 2020: CX-5 voted Best Large SUV Under £28,000 in What Car? Awards
- July 2018: revised Mazda CX-5 announced, with more safety kit as standard
- September 2017: CX-5 passes Euro NCAP crash test, earning a five-star rating
- March 2017: UK pricing and specifications announced for second-generation Mazda CX-5

How fast is it and which engine is best?

You can only have the Mazda CX-5 with one engine, and it’s the same 2.5-litre eSkyactiv-G 141 petrol engine that has previously been used in the Mazda 3 and Mazda CX-30. More options are said to be on the way in the future, including a full-hybrid engine further down the line. 

For now, though, you have a total of 139bhp at your disposal and that’ll officially get you from 0-62mph in 10.5sec, if you go for the front-wheel drive version. On paper, that’s pretty much a match for the entry-level Nissan Qashqai, but in practice the Mazda feels much slower. 

Indeed, while you’ll get up to motorway speeds fairly easily, you’ll have to work the engine quite hard. It’d be nice to have a bit more oomph when you need to overtake slow moving traffic. There’s also an all-wheel drive version, which is slightly slower off the mark.

Unlike the previous version, every CX-5 now comes with a six-speed automatic gearbox, with no manual option planned. Likewise, if you’re hoping for the diesel version to make an appearance again, you’re out of luck, with Mazda saying that the diesel CX-5 is no more.

Is it agile and is the ride comfortable?

The CX-5 has relatively firm suspension, which means it’s occasionally more jarring over sharp-edged bumps than a Citroën C5 Aircross or Nissan Qashqai.

That said, the CX-5’s stiffness means that it stays calm most of the time, being less concerned with bigger bumps and with less pitching over undulations. We’re yet to try the smaller 17in wheels that come with the entry-level trim, but suspect you’ll want to stick with those if comfort is your main concern. 

Handling has always been something that helped the CX-5 to stand out, and that hasn’t changed with this newest version. Indeed, the suspension manages to keep body lean to a minimum, while the well-weighted and precise steering helps to give you a good idea of what the front wheels are up to. 

There’s a decent amount of front end grip when you’re pushing on, making the CX-5 fairly engaging by family SUV standards. Even so, it doesn’t quite have the brilliant balance of comfort and handling that you get from the VW Tiguan.

Is it quiet and how easy is it to drive smoothly?

Even at motorway speeds, wind and road noise are both well contained and will never be bothersome. For the most part, the same can be said for engine noise – when you’re at a cruise you won’t really hear it but, because you often have to work it quite hard, it can get quite vocal. 

The brakes now use a new brake-by-wire system, meaning the brake pedal is electronically attached to the actual brakes, rather than physically connected. Even so, the pedal weight is really well-judged and feels natural as you begin to press the pedal, making it very easy to slow to a stop smoothly. 

As mentioned, there is no manual gearbox available anymore, but the six-speed automatic is quite smooth, flicking through the gears quickly when you’re on the move and dropping down with little hesitation every time you demand a burst of power. 

“Given how good the previous version’s manual gearbox was to use, I think it’s a real shame that the latest CX-5 misses out on it. It feels like the CX-5 has lost a bit of its engagement.” – Dan Jones, Senior reviewer

What does the interior look like and is it well made?

A plush interior used to be one of the highlights of the Mazda CX-5, but the latest version feels like a bit of a step back. You see, while you still get plenty of showroom appeal, especially if you go for one of the higher trims, which get brighter colour schemes, the materials themselves aren’t as plush. 

You still get a fairly dense-feeling material on top of the dashboard, in front of the passenger, but below that the leather panels aren’t particularly squishy and you’ll find hard plastics above the driver’s display and all over the doors – even in the top-spec Homura version that we’ve tried. 

It’s still better inside than the Ford Kuga, which has an interior that’s dominated by hard plastics, but it’s no longer on a par with the Qashqai. 

In fairness, though, actual build quality is still great, with all of the CX-5’s surfaces feeling like they’ve been screwed together well and like they will stand the test of time.

Is the driving position comfortable and is it easy to see out?

If you like sitting high above the road, the CX-5’s driving position will appeal. True, isn’t like sitting in a Range Rover, but it’s higher than you’ll be in either the Nissan Qashqai or Renault Symbioz. 

The seat lines you up perfectly with the pedals and steering wheel, while finding your ideal driving position shouldn’t be a problem, thanks to the CX-5 having lots of steering wheel and seat adjustment. The latter is done manually in the two cheapest trims and upgraded to electric adjustment from Exclusive-Line. 

Combined with the lofty driving position, thin front windscreen pillars ensure that you have a great view out of the front and at junctions. Meanwhile, large rear windows and big cutouts in the rear pillars increase the view over your shoulder. 

To make parking easier, every CX-5 comes with front and rear parking sensors and a rear-view camera, while Exclusive-Line and Homura upgrade the latter to a 360-degree camera.

Is the dashboard and infotainment system easy to use?

Arguably the most controversial change in the new CX-5 is the removal of its physical controls – features that really set the previous version apart from rival family SUVs. 

You see, the CX-5 (as with many other Mazdas) offered a hybrid setup that let you use the touchscreen when at a standstill but gave you a physical rotary controller to use while on the move. Now though, you control everything through touch. 

That includes making changes to the air conditioning, as those physical controls have also been removed from the CX-5’s dashboard. You do, at least, get permanently displayed icons at the bottom of the touchscreen to change the temperature, but the icons for other air conditioning features are really small and hard to hit on the move. 

Speaking of touchscreens, most versions of the CX-5 come with a new 12.9in touchscreen, while top-spec Homura upgrades that to a massive 15.6in screen. So far, we’ve only tried the latter, but the graphics are sharp for the most part and the reaction to your prods is nice and quick. 

Both versions come with Google-based software, giving you a straightforward system with built-in Google Maps and Google Assistant, but also have Apple CarPlay and Android Auto smartphone mirroring (wired in entry-level Prime-Line and wireless with the other trims) allowing you to bypass the native system.

“As someone that regularly drives long distances and loves music, I really like the top-spec trim’s upgraded BOSE stereo. I can certainly see its deep sound keeping me entertained on extended trips.” – Will Nightingale, Reviews editor

How much space does it have for people?

While the previous version of the Mazda CX-5 didn’t exactly struggle for interior space, the newest version is even bigger in almost every dimension. 

As a result, a pair of six-footers sitting in the front will have loads of head and leg room, while the width of the interior ensures that they won’t be rubbing shoulders. 

Likewise, in the rear, the 115mm growth in length between the wheels will give even your tallest friends plenty of leg room to stretch out, even with a tall person up front, and there’s loads of foot space underneath the front seats. It’s more generous than in a Range Rover Evoque and a match for the Honda CR-V.

There’s more head room than you’ll find in the Nissan Qashqai and Renault Symbioz, so you’ll need to be well over six feet tall before it becomes a concern. 

Nevertheless, shoulder room will be a bit tight with three people in the rear, as it is with most rivals, and there’s a bit of a transmission tunnel for the middle seat passenger to straddle.

How much room does it have for luggage?

You now get a 583 litre boot, an increase of 61 litres over the old CX-5. To give that some context, we managed to fit eight carry-on sized suitcases in the back of the old CX-5, matching the CR-V and one more than the Qashqai. 

The VW Tiguan has an even bigger boot (652 litres), and managed to swallow nine cases but, with its boosted size, we suspect the CX-5 might now match that when we test it. 

Should you need more space, the rear seats split 40/20/40 and can be folded with levers in the boot. That split is really handy when you need to seat four and load long items through. The Honda CR-V and Skoda Karoq are even better, though, because they both offer rear seats that slide back and forth, allowing you to favour rear space or boot space. 

You don’t get any underfloor storage if you go for Exclusive-Line or Homura trim, because of its BOSE subwoofer, but you do have two cubbies on either side, for smaller odds and ends.

“Not only does the new CX-5 have a bigger boot than before, but I found that the new flat loading lip is really useful and makes lifting heavy items into the boot a doddle.” – Lawrence Cheung, New cars editor

How much does it cost and what equipment do you get?

Pricing for the new Mazda CX-5 is yet to be announced but we expect it to cost around the same as the previous version, making it slightly more expensive than the entry-level Nissan Qashqai but lots less than the Honda CR-V. 

Due to there being no plug-in hybrid (PHEV) version of the CX-5, company car drivers will want to consider the CR-V instead of the Mazda. You see, while that car is much more expensive to buy outright, its low CO2 emissions and electric range will likely make its benefit-in-kind (BIK) payments cheaper. 

There are four trim levels to choose from and all get plenty of standard equipment, with even the entry-level Prime-Line coming with 17in alloys, LED headlights and adaptive cruise control. Meanwhile, stepping up to Centre-Line adds 19in wheels, privacy glass, a power tailgate and the head-up display.

Above that you get Exclusive-line, which is very well-equipped, getting a 360-degree parking camera, heated rear seats, electric front seats and it allows you to add an optional panoramic sunroof.

Then, finally, there’s top-spec Homura that gets all the bells and whistles including special 19in alloys, some nicer materials inside, adaptive LED headlights, ventilated front seats and the larger 15.6in infotainment screen.

Is it reliable, and how long is the warranty?

While the latest CX-5 is too new to have been included in the 2025 What Car? Reliability survey, the previous version did very well and placed near the top of the Family SUV category.

Mazda as a brand, meanwhile, placed in 15th position out of the 30 included manufacturers, putting it below Honda, which claimed 1st place, and Citroen in 10th, but above its other rivals, including Skoda, Renault, Ford and Volkswagen. 

Should anything go wrong, the CX-5 comes with a six-year/100,000-mile standard warranty, which is very generous, but still not quite as good as Kia’s seven-year warranty or Toyota’s 10-year offering, providing you regularly service with a certified service centre.

How safe is it, and is it easy to steal?

The safety experts at Euro NCAP awarded the CX-5 the full five star rating when it was tested in 2025, giving it impressive scores when it came to both protecting adults in the front and children in the rear. 

Every CX-5 comes with plenty of standard safety equipment, including automatic emergency braking (AEB), lane-keeping assist, lane-change assist and a system that’ll bring the car to a safe stop, should the driver become incapacitated. 

“If Mazda can keep the price of the new CX-5 around the same as the old version, while still adding extra standard equipment, I think that the new version could be great value for money as a private buy.” – Claire Evans, Consumer editor

Buy it if...

-You need a family SUV with lots of interior space

-A big boot is important to you

-You want value for money

Don’t buy it if…

-You want a really comfortable family SUV

-Physical controls are important to you

-You’re after a full-hybrid or plug-in hybrid

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