Used Toyota C-HR 2016-2023 reliability review

What should I look for in a used Toyota C-HR?

The C-HR's rather small rear window, thick roof pillars and high rear windowline are enough to hide a bus in your over-the-shoulder view. It makes the standard fit parking sensors and reversing camera necessary. Even so, check for parking damage to the car's bumpers.

There aren’t any crazy oversized alloy wheel options on the C-HR, so this will help prevent kerb damage, but make sure there aren’t any blemishes to the wheels on Dynamic cars, whose wheels have a machine-polished finish. If this lacquer has been marred and the metal is exposed to road salt, corrosion can set in.

Good quality materials are used on the majority of surfaces you touch. On top-spec C-HRs, the centre console has a lot of piano black plastic (with metallic flecks in it which catch the interior lights at night) but this can be scratched if you like to store your keys near the gearlever.

Is a used Toyota C-HR reliable?

In our most recent 2024 What Car? Reliability Survey, the Toyota C-HR ranked eighth out of 34 cars in the family SUV class with an overall score of 96.8%. An excellent result. Check out the full list of family SUVs here.

Reliability rating 96.8%

What went wrong? Battery 7%, non-engine electrics 4%, bodywork 2%, brakes 2%

The 2016-2023 Toyota C-HR may not be the most exciting family SUV to drive, but it is one of the most dependable. Issues with the 12-volt battery were the most common complaint of the 15% of owners who said their car had gone wrong. Four out of five cars remained driveable, and were fixed in less than a week. Toyota covered the cost of 90% of repairs, leaving 10% of owners with bills of less than £100 per fault.

Toyota as a brand came fifth out of 31 manufacturers with an excellent overall score of 96.1%. Check out the full list here.

Used Toyota C-HR reliability: the owners' view

As part of our Reliability Survey, What Car? readers have reported mixed experiences regarding the reliability of the Toyota C-HR, specifically the petrol models from 2017-2023.

Several owners appreciate the C-HR's general dependability, with few reports of severe mechanical failures. However, there are notable grievances concerning minor electrical issues, such as faulty warning lights and sensor malfunctions, which are recurring themes.

Feedback on dealer service is varied. Positive reviews highlight efficient and helpful interactions at some dealerships, with quick resolutions to issues. Conversely, some respondents expressed frustration over delays in repair services and a perceived lack of transparency in dealing with faults. Some readers also mentioned that repairs could be costly, particularly those not covered by warranty.

Overall, while the Toyota C-HR maintains a reasonable reliability record, the quality of dealer service appears to significantly impact owner satisfaction.

To see the full reliability list for family SUVs, head to the What Car? Reliability Survey pages for more information.

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