Used Toyota Yaris Hatchback 2011-2020 reliability review

What should I look for in a used Toyota Yaris?

Being so easy to drive and cheap to run means the Toyota Yaris makes a great first car as well as a good urban runabout. As a result, it’s important to check for damage to body panels and alloy wheels. Check for signs of a worn clutch, such as a very high biting point. In addition, Toyota’s almost bulletproof reliability record could tempt some owners to skimp on servicing, so aim for a car with a fully stamped service book.

Unlike rivals such as the Skoda Fabia, the infotainment system fitted to the Yaris doesn’t allow you to connect your smartphone to it using Apple CarPlay or Android Auto.

Is a used Toyota Yaris reliable?

You’d hope that buying a Toyota over another brand comes with the reassurance of a solid reliability record – and the Yaris doesn’t disappoint. In 0ur 2023 rundown of the most reliable used cars, the Yaris finished seventh overall, and first in the small car class. Toyota was second overall in our most reliable used car brands list out of 32 brands. Both marked exceptional results.

All third-generation models were sold as new with a five-year warranty, so it’s worth seeing if this is still valid.

If you would like to see the full reliability list for small cars, head to the What Car? Reliability Survey pages for more information.

Used Toyota Yaris reliability: the owners' view

As part of our 2023 Reliability Survey, What Car? readers reported that the Toyota Yaris is generally reliable. Owners praised the Yaris for its consistent performance and durability, with many noting minimal major faults over years of ownership. However, some did experience minor issues such as occasional warning lights and small electrical glitches.

Dealer service for the Yaris received mixed reviews. Many readers highlighted the professionalism and efficiency of Toyota dealerships, appreciating the thorough and quick handling of repairs. Conversely, a portion of respondents expressed dissatisfaction with the service, citing long wait times for appointments and repairs, as well as a lack of clear communication regarding issues and costs.

Overall, while the Toyota Yaris is considered a reliable choice by most owners, the variability in dealer service experiences suggests room for improvement in customer service to enhance overall satisfaction.

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