Costs & verdict
Everyday costs, plus how reliable and safe it is
Costs, insurance groups, MPG and CO2
Those buying on finance will find dealer deposit contributions or interest-free deals on offer, so monthly costs will be very competitive.
If you’re buying outright, our favourite version of the i20 is priced very similarly to the front-runners in the class, although you’ll haggle less off the i20 than you will those rivals.
The i20’s residual values are roughly on a par with key competitors’, in part thanks to the standard five-year warranty.
The inefficiency of the 1.2-litre engine makes it a no-go for company car buyers, so the 1.0-litre turbo is a much better bet.
Fuel economy is fairly good. In our real-world tests, the 118bhp 1.0-litre managed 50.3mpg – that’s even better than its 46.3mpg official figures. The equivalent Fiesta claims 49.6mpg. CO2 emissions for the 118bhp unit are a small 118g/km, while the Fiesta emits 106g/km.
There are well-priced three and five-year fixed servicing plans available to complement the five years’ free roadside assistance.
Equipment, options and extras
Entry-level S Connect trim is fairly well equipped, with a 7.0in infotainment system, Bluetooth, air-con and automatic headlights, but it only gets steel wheels. We would recommend stepping up to SE, which gets alloy wheels, cruise control, high-beam assist, a variable boot floor, a better sound system, rear parking sensors and a leather-effect multi-function steering wheel. In addition, SE gets useful safety equipment such as automatic emergency braking and lane-keep assist.
If you’re not too fussed by a swanky equipment list, this is the one to go for. Mid-level Play adds the sat-nav and live services such as traffic updates, although with the smartphone mirroring as standard, most will be able to use their smartphone to use apps such as Google Maps. There’s also 16in alloy wheels and Play styling details.
Premium Nav adds various luxuries, including front parking sensors, climate control, sat-nav, automatic wipers and a smartphone docking station and is a good choice at only £1000 or so more than SE. Meanwhile, range-topping Premium SE Nav adds chrome exterior trim highlights and a sunroof, as well as heated seats and a heated steering wheel — but it’s expensive.
Hyundai finished an impressive seventh place out of 31 manufacturers in our 2019 What Car? Reliability Survey, while the i20 finished mid-table in its class behind the Honda Jazz and Toyota Yaris.
Still, if anything happens to go wrong, the standard five-year, unlimited-mileage warranty and five years of UK roadside assistance should cover it.
Safety and security
All i20 models get six airbags, including two that cover the side windows in the front and back. The usual traction and stability controls are also included, as is a tyre pressure monitoring system that – on Premium Nav and upwards – will even display the pressure of each tyre. A space-saver tyre is included on all but S Connect trims.
A good range of safety equipment is available, but again, not on entry-level S Connect trim. Automatic emergency braking is available from SE trim and above, as is lane-keep assist and a driver attention alert.
A four-star result in the Euro NCAP crash test shows that the i20 is competitive with its class rivals, although not up there with the likes of the Volkswagen Polo. A weak result for rear passenger whiplash lets it down slightly.
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