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What Car? Reliability Survey: Most and least reliable small SUVs
In our annual Reliability Survey, we ask readers to rate the dependability of cars aged up to five years old. Here we list the most and least reliable small SUVs in the UK...
Small SUVs are hugely popular with buyers, sought after because they provide the practicality and accessibility of larger SUVs, but are more compact and economical. Although they're not the roomiest cars on sale, small SUVs tend to have chunky styling and some have fairly high driving positions.
The good news is that this car class is one of the most robust. In fact, small SUVs are the third highest-scoring class in our latest annual Reliability Survey, with a reliability rating of 93.7%. Only small cars and sports cars are considered more dependable.
This year's top performers are the Kia EV3 and the Volkswagen T-Roc. Here we're looking at reliability data for small cars aged up to five years old. Reliability information for older models is in our Most reliable used cars feature.
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Most reliable small SUVs
1. Kia EV3 (2024-present)
Reliability rating 100%
Most common faults: none
Average repair cost: 100% £0
Typical time off road: n/a
The Kia EV3 has replaced the Soul EV as the South Korean brand's smallest electric car. It's a competitively priced small SUV, and the version with the longest range can officially travel up to 375 miles on a charge, which is a lot farther than any Renault 4. It's big on interior space, and comes with the reassurance of Kia's seven-year, 100,000-mile warranty.
However, if the latest reliability data is anything to go on, you may not need to use the warranty. While some of the latest electric models have struggled with battery and motor flaws, the Kia EV3 has sailed through its first reliability survey with none of these. In fact, it’s one of just four models to have achieved a full 100% reliability rating this year. In other words, owners told us that they didn’t have a single issue with their cars.
The EV3 is also the only fully electric model to have gained the top rating, and that’s a big achievement when you consider the difficulties experienced by some owners of other EVs that are included in this survey.
Owner’s view: “The things I’ve been most impressed with about my EV3 are its reliability and durability. So far, it’s not had a single issue.”
See the latest Kia EV3 deals
2. Volkswagen T-Roc (2018-2026)
Reliability rating 99.0%
Most common faults: Bodywork 2%, gearbox/clutch 1%, non-engine electrics 1%, sat-nav/infotainment system 1%
Average repair cost: 100% £0
Typical time off road: 33% a day or less, 67% one day to a week
The T-Roc has recently been replaced, but the original remains a brilliant car, in spite of stiff competition from newer rivals, including the Hyundai Kona, Seat Arona and Toyota C-HR. It offers an impressive blend of practicality, refinement and comfort.
The T-Roc’s almost perfect reliability rating is all the more impressive when you consider that it’s been on sale since 2018, and many of the examples in our survey are four or five years old, so they’re outside their new car warranty period.
Despite this, Volkswagen paid for all remedial work on the 4% of faulty cars we were told about, with bodywork problems being the most frequently cited, followed by gearbox and electrical faults. A third of cars were sorted in a day or less and the rest were back on the road in less than a week. All affected cars could still be driven.
See the latest Volkswagen T-Roc deals
3. Hyundai Kona hybrid (2019-present)
Reliability rating 98.7%
Most common faults: Bodywork 3%, non-engine electrics 4%
Average repair cost: 100% £0
Typical time off road: 33% one day or less, 33% one day to a week, 33% more than a week
The Hyundai Kona comes in three different varieties: electric, hybrid and petrol. Whichever version you choose, you'll get a roomy, well-equipped and comfortable small SUV. The hybrid version has a 1.6-litre petrol engine and an electric motor, which together deliver a total of 127bhp. This is enough to do 0-62mph in 12.0sec, which is pretty slow compared with many other small SUVs.
However, the Kona Hybrid is a consistently strong performer for reliability; it came third in the small SUV category last year and its score has dropped by only 0.3% since then. Its fault rate of 8% is far lower than those for the petrol and electric versions of the Kona.
The bodywork and non-engine electrics were the only areas of concern for owners, and all defects were rectified by Hyundai at no charge. A third of the faulty cars were put right in less than a day, while another third took less than a week, but the rest took longer than that to repair.
See the latest Hyundai Kona deals
4. Audi Q2 (2016-present)
Reliability rating 98.5%
Most common faults: Engine 5%
Average repair cost: 100% £0
Typical time off road: 50% less than a day, 25% more than a week
There's plenty to like about the Q2 because it offers all the desirability of larger SUVs from Audi, but has a far more affordable price tag. It has a classy interior, sharp handling and bold styling, but rear space is a tad tight.
Reliability is excellent. In fact, it's also the highest scoring model for reliability in the brand's line-up, and has a far better rating than many of the larger models.
Only 10% of the Q2s we were told about went wrong, and the only area to give any trouble was the engine. Even though older examples will be outside their three-year new car warranty, Audi paid for all fixes to be done. The only downside is that a quarter of cars with issues were in the garage for more than a week.
See the latest Audi Q2 deals
5. Hyundai Kona petrol (2017-2023)
Reliability rating 98.1%
Most common faults: 12-volt battery 4%, air-con 4%, exhaust 4%, gearbox/clutch 4%, sat-nav/infotainment system 4%
Average repair cost: 100% £0
Typical time off road: 50% a day or less, 40% more than a week
The petrol version of the Kona was discontinued in 2023, but it's still a good secondhand choice because it is pretty economical, well kitted out and is enjoyable to drive. Although it's not as robust as the Kona Hybrid, it still has a solid reputation for reliability.
The entry-level petrol model has a 99bhp 1.0-litre three-cylinder petrol unit that officially gets from 0-62mph in 13.3sec. This is slower than entry-level versions of the Puma and T-Roc, but it’s still nippy enough for town driving. It comes with a light, precise six-speed manual gearbox. If you want more power, along with the option of an automatic gearbox, there’s a 136bhp 1.6-litre petrol engine.
Owners told us that 18% of their petrol-engined Konas went wrong, with a range of issues including problems with electrical systems, the exhaust and gearbox. Some problems were slow to sort out — 40% of cars were out of action for more than a week — but Hyundai covered the cost of all remedial work, so nobody got any surprise bills.
2017-2023 used Hyundai Kona review
See the latest used Hyundai Kona deals
6. Volkswagen T-Cross (2019-present)
Reliability rating 98.4%
Most common faults: Engine 4%, non-engine electrics 4%, steering 4%
Average repair cost: 100% £0
Typical time off road: 33% less than a day, 67% more than a week
The T-Cross is the little brother of the Volkswagen T-Roc — the former is based on the same platform as the Polo, and the latter has Golf underpinnings. It's also the more practical version of the VW Taigo, which is basically a T-Cross with a sleeker roof. it's worth noting that the T-Cross is available with less-powerful engines and more spartan trim levels than its two siblings, so it can be significantly cheaper to buy.
It's also a sound bet if you're after a dependable small SUV. Only 12% of the T-Cross models reported on went wrong, with glitches split evenly between the engine, electrics and steering. Remedial work was slow, taking more than a week in two-thirds of instances, but Volkswagen paid for all repairs, taking the sting out of problems for owners.
See the latest Volkswagen T-Cross deals
7. Honda HR-V (2021-present)
Reliability rating 97.5%
Most common faults: 12-volt battery 4%, exhaust 3%. interior trim 3%, sat-nav/infotainment system 3%
Average repair cost: 100% £0
Typical time off road: 55% less than a day, 27% one day to a week
The HR-V is an efficient and well-equipped small SUV with a smartly styled and nicely finished interior. It's not as practical or as good to drive as some of its rivals, but it is one of the most dependable options.
Honda is the overall winner of the latest What Car? Reliability Survey with a near-perfect brand score of 96.6%, and the HR-V is its top-performing model. It's an appealing SUV in other respects, too, because its hybrid engine is refined and economical, and it has a comfortable ride and plenty of kit as standard.
HR-V owners aren't likely to spend much time at dealerships because only 13% of their cars had any issues. The car maker paid for all remedial work, and more than half of faulty cars were in and out of the workshop the same day.
See the latest Honda HR-V deals
=8. Mazda MX-30 EV and R-EV PHEV (2020-present)
Reliability rating 97.1%
Most common faults: Air-con 7%, non-engine electrics 7%
Average repair cost: 100% £0
Typical time off road: 100% more than a week
Mazda's first pure electric model, the MX-30 EV, has a shorter range than some rivals (officially it can do 124 miles between charges), but it's good to drive, plush inside and has a great infotainment system. If you want the added back-up of a petrol engine, the MX-30 R EV plug-in hybrid is a good alternative, with a pure electric range of 54 miles.
Both versions acquit themselves well when it comes to reliability — only 13% of the cars we were told about had any glitches with the air-con and other electrical systems. All faulty cars could still be driven, but all were out of action for more than a week.
See the latest Mazda MX-30 deals
=8. Volkswagen Taigo (2021-present)
Reliability rating 97.1%
Most common faults: Engine 7%, non-engine electrics 7%
Average repair cost: 100% £0
Typical time off road: 50% less than a day, 50% one day to a week
The Taigo is closely related to the Volkswagen T-Cross, but it's billed as being sportier and having sleeker styling. It's not as sharp to drive as its main rival, the Ford Puma, but it has a compliant ride, generous rear passenger space and plenty of toys, even in our favourite entry-level trim.
While its reliability rating is lower than those of its two siblings, it's still a robust model with a low fault rate of 13%. The only two areas that worried owners were the engine and various electrical systems. Although half of faulty cars could still be driven, the same proportion took more than a week to put right, leaving some owners without their cars for quite some time. Volkswagen paid for all the necessary work, though.
Reliability rating 96.8%
Most common faults: Engine 4%, air-con 2%, 12-volt battery 2%, non-engine electrics 2%, sat-nav/infotainment system 2%
Average repair cost: 100% £0
Typical time off road: 21% a day or less, 46% more than a week
The Peugeot 2008 has a classy interior and is powered by punchy and efficient petrol engines, but in this crowded class, the Ford Puma and Skoda Kamiq are better all-rounders, and the Audi Q2 is a more premium offering. Our pick of the 2008's line-up is the PureTech 130 in Allure trim for the best compromise between value and standard equipment.
The petrol-powered versions of the 2008 are proving more dependable than their electric counterpart, the e-2008. The petrol Peugeot scores 96.8%, while the electric version only musters 92.0%. It also has 50% fewer faults: 14% of 2008s went wrong, compared with 28% of e-2008s.
Only 4% of the 2008s that did have issues were rendered undrivable, but almost half were out of action for more than a week. The other good news is that Peugeot paid for all remedial work.
See the latest Peugeot 2008 deals
Least reliable small SUVs
1. Nissan Juke petrol (2019-present)
Reliability rating 55.2%
Most common faults: 12-volt battery 12%, engine 12%, fuel system 6%, non-engine electrics 6%, air-con 2%, bodywork 2%, brakes 2%, exhaust 2%, gearbox/clutch 2%
Average repair cost: 30% £0, 60% more than £1500
Typical time off road: 27% one day to a week, 64% more than a week
With a high-riding stance and affordable price, the original Nissan Juke was a real trailblazer, offering car buyers an alternative to conventional small hatchbacks. This second-generation version builds on that by being more practical, posher inside and offering the option of hybrid power — read more about this version lower down the page. However, it's outclassed by rivals such as the Ford Puma and VW T-Roc when it comes to driving ability and refinement.
A combination of slow repairs and some huge repair bills has dragged the petrol Juke to the bottom of the chart for small SUVs. In fact, its 55.2% reliability rating is the lowest of all the cars included – in any category – in this year’s survey.
Although only 24% of petrol Juke owners said their car had gone wrong, 64% of those said their cars were out of action for more than a week, and 60% had to pay more than £1500 per fault for repairs; only 30% of problems were fixed for free. The engine and 12-volt battery were the biggest headaches, followed by the fuel system and non-engine electrical glitches.
Owner’s view “My car has been completely unreliable. It has failed twice and I now feel it is beyond repair.”
See the latest Nissan Juke deals
2. Lexus LBX (2023-present)
Reliability rating 81.9%
Most common faults: 12-volt battery 54%, sat-nav/infotainment system 13%, brakes 4%, fuel system 4%, interior trim 4% non-engine electrics 4%
Average repair cost: 100% £0
Typical time off road: 71% less than a day, 18% more than a week
Lexus models aren’t usually found in the lower reaches of our Reliability Survey charts, but the LBX is here because it has experienced widespread problems with its 12-volt battery going flat.
A whopping 61% of LBX owners said their car had suffered a failure, and 54% of those involved that battery. There were also complaints about the infotainment system and other electrical glitches.
At least things were put right fairly swiftly: 71% of cars were out of the garage in a day or less, and only 18% took more than a week to fix. Lexus took care of all repair bills, too.
After the publication of our survey results, a Lexus spokesperson stated: “Owners who suffer problems should contact their dealer for a battery quality inspection. Alongside this, owners who book their cars into their dealer for routine maintenance; will have a battery quality inspection carried out. If it is shown in either situation that one of the identified run of affected batteries is fitted, a replacement, alternative battery will be installed, free of charge.”
See the latest Lexus LBX deals
3. Nissan Juke hybrid (2019-present)
Reliability rating 89.0%
Most common faults: Engine 9%, 12-volt battery 5%, electric battery pack 5%, engine/motor electrics 5%, gearbox 5%
Average repair cost: 100% £0
Typical time off road: 25% less than a day, 63% more than a week
The Juke Hybrid has a 141bhp 1.6-litre regular hybrid engine that is frugal but fairly slow. It has a 0-60mph time of 10.4 seconds, which is slower than a Renault Captur E-Tech hybrid and Toyota Yaris Cross. It has regenerative braking with an e-Pedal button to increase the braking effect. On the highest setting, the car slows down to walking pace fairly swiftly when you lift off the accelerator pedal, making stop-start driving less work.
Hybrid versions of the Juke suffered slightly fewer faults (23%) than their petrol brethren, and Nissan covered the cost of all repairs. Engine and battery woes were the most prevalent complaints, and there were also reports of difficulties with the gearbox and infotainment system.
As with the petrol Juke, many of the repairs took time to carry out; 63% of afflicted hybrids were in the workshop for more than a week. However, 25% of them were fixed in a day or less, beating the 9% of petrol models that were sorted out within that time frame.
See the latest Nissan Juke deals
=4. Cupra Ateca (2020-present)
Reliability rating 90.6%
Most common faults: Sat-nav/infotainment system 25%, air-con 6%, bodywork 6%, engine 6%, non-engine electrics 6%
Average repair cost: 100% £0
Typical time off road: 70% less than a day, 30% more than a week
Cupra started out as the performance sub-brand of Seat, and the Ateca was the first model to get the Cupra treatment. Initially, the small SUV was only offered as a sports SUV with four-wheel drive and a hefty 296bhp 2.0-litre petrol engine, but now there are also two less-powerful Cupra versions aimed at the small SUV market.
A high proportion of the Atecas we were told about went wrong — 44% — but they could still be driven. The main culprit was the infotainment system, accounting for a quarter of all issues. The food news is that nearly three-quarters of cars (70%) were put right in a day or less, and only 30% were out of action for more than seven days.
See the latest Cupra Ateca deals
=4. Volvo EX30 (2023-present)
Reliability rating 90.6%
Most common faults: Sat-nav/infotainment system 24%, EV battery pack 8%, brakes 4%, non-engine electrics 4%, steering 4%
Average repair cost: 100% £0
Typical time off road: 17% less than a day, 17% one day to a week, 67% more than a week
The Volvo EX30 is one of the best small electric SUVs to drive, and has a well-appointed interior. However, it's a shame that Volvo has put too many controls into the touchscreen rather than on physical buttons, putting minimalist design before usability. Our pick for the best value is the Single Motor Extended Range version in mid-spec Plus trim.
The EX30 also suffered with a high proportion of issues with its infotainment system — 24% of the owners who reported an issue cited this area as the problem. Overall, 40% of the examples in our survey went wrong, but all could still be driven. Remedial work was often slow, though, because two-thirds of cars took more than a week to fix and only 17% were sorted out in a day or less.
See the latest Volvo EX30 deals
=6. Ford Puma (2019-present)
Reliability rating 94.1%
Most common faults: 12-volt battery 8%, steering 5%, non-engine electrics 4%, bodywork 3%, sat-nav/infotainment system 2%
Average repair cost: 94% £0, 6% £1001-more than £1500
Typical time off road: 29% less than a day, 52% more than a week
No wonder the Ford Puma has been the best-selling car in the UK for the past three years — it's fun to drive, easy to live with and good value to buy. It has nippy acceleration and agile handling, and it’s a car you can buy with your head as well as your heart because it has excellent real-world fuel economy, a fairly practical interior and a cleverly designed boot.
The Puma had fewer problems — owners told us that 21% of their cars had an issue. . However when things did go wrong, they took longer to put right: 52% of cars were in the workshop for more than a week and 55% of the affected cars were rendered undriveable by faults. While Ford covered the cost of most repairs, some owners were left with bills exceeding £1500.
See the latest Ford Puma deals
=6. Toyota Yaris Cross (2021-present)
Reliability rating 91.4%
Most common faults: 12-volt battery 23%, bodywork 3%, interior trim 2%, sat-nav/infotainment system 2%
Average repair cost: 87% £0, 6% £201-£500
Typical time off road: 68% less than a day, 27% one day to a week
Although the Toyota Yaris Cross isn't as much fun to drive as the Ford Puma and not as practical as the VW T-Roc, its hybrid set-up gives it superior fuel economy. It is only available as a regular hybrid and uses a 1.5-litre three-cylinder petrol engine in conjunction with an electric motor. Two versions are on offer: 114bhp and 129bhp. The lower-powered model achieved a real-world average of 60.1mpg in our tests, making it one of the most economical cars we’ve tested.
The 12-volt battery was the main bugbear of Yaris Cross owners, because 23% of all faults were caused by it. Overall, 31% of the cars reported on went wrong, and 51% of them could still be driven. Toyota resolved many issues swiftly; 68% of cars were back on the road within a day, and it covered the cost of most repairs. It's a shame some owners had to pay up to £500 to get their cars fixed, though.
Reliability rating 91.6%
Most common faults: Non-engine/motor electrics 14%, gearbox/clutch 7%, sat-nav/infotainment system 7%, air-con 3%, bodywork 3%, engine 3%, engine electrics 3%
Average repair cost: 91% £0, 95 £1-£50
Typical time off road: 42% less than a day, 33% more than a week
The MG ZS has plenty of appeal because it's not only affordable, it is also well-equipped and practical. Both performance and fuel economy are also impressive, and it has roomy rear seats and a big boot. It's a shame it's not as good to drive as rivals, and it's worth noting that the driving position may not work for everyone. Entry-level SE trim represents the best value for money.
Electrical issues were the main gripe of MG ZS owners, followed by issues with their cars' gearboxes and infotainment systems. MG has improved its repair rate since last year, and this shows here — 42% of faulty cars were back on the road in a day or less. Although the car maker didn't cover the cost of all remedial work, no owners were asked to contribute more than £50 for any fault. The overall fault rate for the model is average at 34%; 75% of faulty cars could still be driven.
See the latest MG ZS deals
=9. Renault Captur (2019-present)
Reliability rating 91.7%
Most common faults: Sat-nav/infotainment system 8%, non-engine electrics 6%, bodywork 4%, engine 4%, suspension 4%
Average repair cost: 100% £0
Typical time off road: 27% less than a day, 46% more than a week
The Renault Captur is well priced and comfortable and it's one of a few small SUVs that have the added practicality of sliding rear seats. It’s only average to drive, though, and interior quality isn't up there with the best of its rivals. For private buyers, the cheaper TCe 90 petrol is a better bet than the pricier E-Tech Hybrid. Mid-spec Techno is our pick of the trims.
The Captur isn't particularly prone to problems — its fault rate is 21%, and 86% of the affected cars could still be driven. Electrical issues were the main concern, and repairs could be slow - half of the cars reported on were out of action for more than a week. The good news is that Renault paid for all repairs.
See the latest Renault Captur deals
=9. Vauxhall Mokka Electric (2020-present)
Reliability rating 91.7%
Most common faults: Charging system 6%, sat-nav/infotainment system 4%, brakes 4%, EV battery pack 4%, 12-volt battery 3%, gearbox 3%, non-engine electrics 3%
Average repair cost: 100% £0
Typical time off road: 27% less than a day, 50% more than a week
The Vauxhall Mokka Electric has a fairly comfortable ride and a decent range of up to 252 miles between charges. Although the Mokka Electric is a good choice, rivals, such as the Kia EV3, offer more space and range, and quieter cruising manners.
Overall, a quarter of the Mokka Electrics in our survey had an issue, but 70% of those could still be driven. The charging system and infotainment were the biggest headaches, and half of the cars with problems were off the road for more than a week. At least Vauxhall paid for all necessary remedial work, though.
Vauxhall Mokka Electric review
See the latest Vauxhall Mokka Electric deals
Most reliable small SUVs aged up to five years old
| Rank | Make and model | Score |
| 1 | Kia EV3 (2024-present) | 100% |
| 2 | Volkswagen T-Roc (2018-2026) | 99.0% |
| 3 | Hyundai Kona Hybrid (2019-present) | 98.7% |
| 4 | Audi Q2 (2016-present) | 98.5% |
| 5 | Hyundai Kona petrol (2017-2023) | 98.1% |
| 6 | Volkswagen T-Cross (2019-present) | 98.0% |
| 7 | Honda HR-V (2021-present) | 97.5% |
| =8 | Mazda MX-30 EV and MX-30 R-EV PHEV (2020-present) | 97.1% |
| =8 | Volkswagen Taigo (2021-present) | 97.1% |
| 10 | Peugeot 2008 (2019-present) | 96.8% |
| 11 | Vauxhall Mokka petrol (2020-present) | 96.6% |
| 12 | Kia Stonic (2017-present) | 96.4% |
| =13 | Vauxhall Crossland (2018-present) | 95.7% |
| =13 | Toyota C-HR (2016-2023) | 95.7% |
| 15 | Skoda Karoq (2017-present) | 95.5% |
| =16 | Mini Countryman (2017-2024) | 95.4% |
| =16 | Suzuki Vitara (2015-present) | 95.4% |
| 18 | Toyota C-HR (2023-present) | 95.4% |
| 19 | Dacia Duster (2018-present) | 95.0% |
| 20 | Seat Ateca (2016-present) | 94.8% |
| 21 | Kia Soul EV (2020-present) | 94.2% |
| 22 | Skoda Kamiq (2019-present) | 94.1% |
| 23 | Suzuki S-Cross (2021 -present) | 93.5% |
| 24 | Fiat 600 (2024-present) | 92.9% |
| 25 | Hyundai Kona Electric (2018-present) | 92.8% |
| 26 | Seat Arona (2018-present) | 92.7% |
| 27 | Mazda CX-30 (2020-present) | 92.2% |
| 28 | Peugeot e-2008 (2019-present) | 92.0% |
| =29 | Renault Captur (2019-present) | 91.7% |
| =29 | Vauxhall Mokka Electric (2020-present) | 91.7% |
| 31 | MG ZS petrol and PHEV (2017-present) | 91.6% |
| =32 | Ford Puma (2019-present) | 91.4% |
| =32 | Toyota Yaris Cross (2021-present) | 91.4% |
| =34 | Volvo EX30 (2023-present) | 90.6% |
| =34 | Cupra Ateca (2020-present) | 90.6% |
| 36 | Nissan Juke hybrid (2022 - present) | 89.0% |
| 37 | Lexus LBX (2023-present) | 81.9% |
| 38 | Nissan Juke petrol (2019-present) | 55.2% |
To read the reliability data for other car classes follow these links:
Most and least reliable cars overall
Most reliable car brands
Most reliable small cars
Most reliable family cars
Most reliable executive cars
Most reliable luxury cars
Most reliable family SUVs
Most reliable large SUVs
Most reliable seven-seaters
Most reliable electric cars
Most reliable electric SUVs
Most reliable sports cars
Most reliable diesel cars
Most reliable petrol cars
Most reliable hybrid cars
How the survey was carried out
To compile the annual What Car? Reliability Survey, conducted in association with MotorEasy, we ask thousands of car owners to tell us how dependable their cars have been over the previous 24 months. The survey was open for six months and was sent out to whatcar.com readers and subscribers.
To assess the seriousness of any faults reported on by owners, we ask them to tell us how long each one kept the car off the road and how much it cost to fix. We use a combination of these two details to create a reliability rating for each model and brand. The latest survey had 29,967 responses, allowing us to report on 199 models (up to five years old) from 31 brands.
About the report author
Claire Evans has been a motoring journalist for more than 30 years with a focus on consumer issues for much of that time. She was the advice columnist for Carweek magazine in the 1990s, and also spent six years working on motoring content for Which?.
Claire launched the What Car? Reliability Survey in 2017, and since then has helped thousands of buyers choose the most reliable new cars and SUVs, as well as the most dependable used cars.
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