2019 What Car? Reliability Survey: brands
To help you choose the most dependable car, we've crunched the data on more than 18,000 vehicles, spanning 31 brands and 218 models to give each a unique reliability rating...
What Car? says…
Three cars stand out in this year’s survey, all achieving a perfect score of 100%: the Kia Soul, Lexus CT and Toyota Yaris Hybrid. Two of the three winners are hybrids, demonstrating the robustness of this technology, while the responses for the Soul included some for the electric version, showing that this, too, is impeccably dependable.
Three of the five cars that just missed out on a podium finish, scoring more than 99%, are also hybrids: the Lexus NX, Lexus RX and Toyota Auris. The only conventionally powered models to achieve this near-perfect score are the Mini Countryman and Toyota RAV4.
Meanwhile, the Range Rover lingers at the bottom of the overall league, being the only model to score less than 70% for reliability. It’s a tie for second worst between the Jeep Renegade and the Nissan X-Trail, both only just managing 77%. And despite going on sale only two years ago, the Range Rover Velar has managed to clock up a lot of faults, meaning it gets a rating of just 77.9%.
Indeed, Japanese makers’ historic reputation generally continues to prove true, as they lock out the top three and top five in our two tables, although some brands rather let down their compatriots.
The differences between our two tables are important for buyers of older cars and anyone wanting to keep their car for a long time. Some makes, including Kia, Honda, Skoda, Suzuki and Toyota, remain doggedly durable as the years pile on and remain in the top 10.
Reliability by brand for cars up to five years old