In association with MotorEasy
25 most unreliable family cars
Family cars are the workhorses of the nation, ferrying people to work and school every day. To help you pick a good model we've rounded up the 25 least dependable...
Hatchback family cars are the bread and butter of the car world. They may not be as stylish as the latest coupé SUVs but they are practical, roomy and relatively frugal. On top of that, if you want one that won't leave you stranded at the roadside or cost you a fortune in repair bills, you'll need to pick a reliable model.
That’s where the What Car? Reliability Survey can help. We run it each year, in association with MotorEasy, to gain real-life information from thousands of drivers about just how dependable their cars have been. For the latest survey, we got the low-down from 24,927 car owners who gave us information on 248 models from 32 brands.
As well as asking owners if their car had suffered any faults in the past two years, we also got them to tell us how long each problem kept the car off the road for and, crucially, how much it cost to repair. These last two pieces of information were used to create a unique reliability rating, allowing us to rank the models.
Here, we look at the data for family cars aged up to five years old.
The 2023 What Car? Reliability Survey is open – tell us about your car here
Best family cars 2023
What makes a good family hatchback and which models should you be considering? Here we count down the top 10 – and reveal the ones to avoid
Vauxhall Astra long-term test
Our sub-editor wanted a car that would relax him on his lengthy commute and be as fuel-efficient as possible. Did his plug-in hybrid Vauxhall Astra deliver?