In association with MotorEasy
2022 What Car? Reliability Survey: brands
Our exhaustive annual survey rates the dependability of cars aged up to five years old, based on the experiences of nearly 25,000 owners...
What Car? says…
This year, it’s a double whammy for Toyota, with its luxury brand Lexus taking the top spot, closely followed by the parent company. That means whether you choose a premium-priced or affordable model, you can expect the same exemplary standard of durability.
There isn’t an unreliable model in the entire Lexus line-up. All five of the models that were included in our survey scored more than 96%, so it’s no wonder that four of them are in the top three in each of their classes, led by the CT family hatchback and IS executive car.
The fortunes of Mini and Mitsubishi received a significant boost this year, thanks to the faultless Mini Convertible and Eclipse Cross. And they’re not the only cars to attain perfect scores; the other star cars are the previous-generation Kia Soul and the latest iteration of the Hyundai Tucson Hybrid.
At the other end of the spectrum, it’s Jeep that takes the wooden spoon this year. We have only enough data to report on the Renegade, which is one of the least dependable small SUVs, but owner feedback on the brand’s other models is generally not positive, either.
Land Rover’s score is dragged down by the high percentage of faults suffered by many of its models, especially the Discovery and original Range Rover Evoque. Owners of these cars told us their cars were also costly and time- consuming to fix.
Sister brand Jaguar fared better, though, its score being boosted by the strong performance of the XJ luxury car. However, the E-Pace and I-Pace SUVs still struggled with a plethora of faults.
Reliability by brand for cars up to five years old
| Rank | Brand | Score |
|---|---|---|
| 1. | Lexus | 98.4% |
| 2. | Toyota | 97.2% |
| =3. | Mini | 97.0% |
| =3. | Mitsubishi | 97.0% |
| =5. | Hyundai | 95.8% |
| =5. | Suzuki | 95.8% |
| 7. | Kia | 95.5% |
| 8. | Mazda | 95.2% |
| 9. | MG | 95.0% |
| 10. | Dacia | 94.4% |
| 11. | Citroen | 94.1% |
| 12. | Honda | 93.9% |
| 13. | Skoda | 93.8% |
| 14. | Subaru | 93.7% |
| 15. | Seat | 93.6% |
| 16. | BMW | 93.4% |
| 17. | Volvo | 92.9% |
| 18. | Renault | 92.5% |
| =19. | Porsche | 91.6% |
| =19. | Tesla | 91.6% |
| 21. | Audi | 91.1% |
| 22. | Volkswagen | 90.2% |
| =23. | Mercedes | 89.5% |
| =23. | Vauxhall | 89.5% |
| 25. | Nissan | 89.3% |
| 26. | Jaguar | 88.7% |
| 27. | Ford | 87.8% |
| 28. | Peugeot | 87.4% |
| 29. | Alfa Romeo | 87.3% |
| 30. | Fiat | 86.4% |
| 31. | Land Rover | 81.4% |
| 32. | Jeep | 77.0% |
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