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2019 What Car? Reliability Survey: large SUVs

To help you choose the most dependable car, we've crunched the data on more than 18,000 vehicles, spanning 31 brands and 218 models to give each a unique reliability rating...

Toyota RAV4
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Claire Evans
5 Aug 2019 04:00

Large SUVs

Average reliability score for class 91.0%

Most reliable Toyota RAV4 (2013-2019) 99.5%

What went wrong? Non-engine electrics 3%

The Toyota RAV4 proved virtually fault-free; only 3% of cars had any trouble and non-engine electrics was the sole area to show faults. All fixes were carried out under warranty and completed in less than a week. 

If you want the most dependable Honda CR-V, pick a petrol; just 11% had an issue. Diesels had a 27% fault rate, of which 6% concerned the engine. No engine faults occurred on petrol cars, faults were split evenly between the brake system and gearbox/clutch (6%). Honda dealers repaired all of these the same day and charged no fees. 

Diesel versions of the Mazda CX-5 went wrong more than petrols at 18% versus 7%. Similar areas were affected, though; both had issues with bodywork, interior trim and non-engine electrics, but only diesels had engine problems. Two-thirds of cars lingered in the garage for more than a week, but all work was carried out for free. 


Nissan X-Trail reliability

Least reliable Nissan X-Trail (2014-present) 77.1%

What went wrong? Non-engine electrics 10% Brakes 10% Engine 7% Engine electrics 7% Exhaust system 7% Battery 5% Fuel system 5% Interior trim 5% Air-con 2% Sat-nav 2% Suspension 2%

Don’t be fooled by the Nissan X-Trail’s looks; it isn’t that tough. In fact, it suffered faults in 11 of our 14 categories. Around half were repaired the same day, but the others were off the road for more than a week. While many were fixed for free, some owners had to pay up to £1500.

Ford Edge owners spend a lot of time in garages; 45% of their cars suffered a fault and around half were laid up for more than a week. Air-con and non-engine electrics caused the most trouble (15%), among a range of issues. Thankfully, all repairs were done for free. 

Some 43% of Land Rover Discovery Sport owners experienced trouble, with issues spanning all of our categories apart from the steering. A quarter of cars took more than a week to fix; most work was free, but a small number of owners were presented with bills of more than £1500. 


Results for Large SUVs aged up to five years old

Rank Make and model Score
1 Toyota RAV4 2013-2019 99.5%
2 Honda CR-V petrol 2012-2018 98.7%
3 Mazda CX-5 petrol 2017-on 97.8%
4 Volvo XC60 2017-on 97.7%
5 Mazda CX-5 diesel 2017-on 96.4%
6 Audi Q5 diesel 2008-2017 96.3%
7 Skoda Kodiaq 2017-on 95.9%
8 Subaru Forseter 2013-2018 95.6%
=10 Ford Kuga 2013-on 95.4%
=10 Audi Q5 petrol 2017-on 95.4%
11 Volvo XC60 2008-2017 95.3%
12 Mercedes GLC 2015-on 92.5%
=14 Audi Q5 diesel 2017-on 92.3%
=14 Jaguar F-Pace 2016-on 92.3%
15 Kia Sorento 2015-on 92.1%
16 Honda CR-V diesel 2012-2018 90.6%
17 BMW X3 diesel 2010-2018 90.5%
18 BMW X3 2018-on 88.4%
19 Mazda CX-5 diesel 2012-2017 84.2%
20 Hyundai Santa Fe 2013-2018 82.5%
21 Land Rover Discovery Sport 2014-on 81.9%
22 Ford Edge 2016-on 80.7%
23 Nissan X-Trail 2014-on 77.1%
     

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