2019 What Car? Reliability Survey: small SUVs

To help you choose the most dependable car, we've crunched the data on more than 18,000 vehicles, spanning 31 brands and 218 models to give each a unique reliability rating...

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Claire Evans
05 August 2019

Kia Soul reliability

Small SUVs

Average reliability score for class 93.3%

Most reliable Kia Soul (2014-2019) 100%

What went wrong? Nothing

Three-quarters of Kia Soul owners said the thing they considered most important when buying was reliability, and this SUV has really lived up to their expectations, with not a single one going wrong. 

A mere 5% of Mini Countrymans had a problem, faults being split evenly between interior trim and non-engine electrics. All examples remained drivable and all were fixed in less than a week at no cost to their owners. 

The Suzuki Vitara isn’t far behind the top two, with just 7% of cars suffering a fault. Non-engine electrics were the main culprit, and there were a few problems with other areas, including the bodywork, engine and sat-nav. All cars could still be driven, although half took more than a week to fix. While the majority of repairs were free, a small number of owners had to pay bills ranging from £51 to £100. 


Jeep Renegade front studio

Least reliable Jeep Renegade (2015-present) 77.1%

What went wrong? Non-engine electrics 33% Brake system 17% Air-con 11% Sat-nav 11% Bodywork 6% Exhaust 6% Gearbox/clutch 6%

The Jeep Renegade has been plagued by electrical faults, with some owners telling us their DAB radios and dashboard displays stopped working properly. Most cars could still be driven and were fixed the same day, but a third of owners had to pay between £51 and £1500. 

The Volkswagen T-Roc and Audi Q2, meanwhile, aren’t terribly unreliable, but they’re up against stiff competition in this class.

While 25% of T-Rocs had a fault, most (13%) concerned bodywork. There were also issues with the engine and its electrics. All work was done under warranty, but most took more than a week to repair. 

Nearly as many Q2s had a fault (24%), and they were more serious: non-engine electrics (10%) and gearbox/clutch (7%). Most were fixed in less than a week and repaired for free, but some cost between £201-£1500. 


Results for small SUVs aged up to five years old

Rank Make and model Score
1. Kia Soul 2014-2019 100%
2. Mini Countryman 2017-on 99.1%
3. Suzuki Vitara 2015-on 97.6%
4. Skoda Yeti petrol 2009-2017 97.4%
5. Peugeot 2008 2013-on 97.1%
6. Skoda Yeti diesel 2009-2017 96.9%
7. Suzuki Ignis 2017-on 96.5%
8. Ford Ecosport 2014-on 95.3%
=9. Mazda CX-3 2016-on 95.2%
=9. Nissan Juke 2010-on 95.2%
11. Vauxhall Mokka and Mokka X 2012-on 94.3%
12. Seat Arona 2017-on 93.6%
13. Renault Captur 2013-on 92.9%
14. Honda HR-V 2015-on 92.8%
15. Audi Q2 2016-on 92.4%
16. Volkswagen T-Roc 2018-on 86.5%
17. Jeep Renegade 2015-on 77.1%

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